Terms of service

General terms of business of Miessler-Automotive GmbH & Co KG

The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform for the settlement of their disputes.


§1 Validity towards enterprisers and concept definitions


(1) The following general commercial terms are valid for all deliveries between us and a consumer in her version valid at the time of the order.


(2) "Consumer" in senses of these commercial terms is every natural person who closes a legal deal for a purpose which can be added neither her commercial ones nor her independent professional activity.



§2 Realisation of a contract, storage of the contract text


(1) The following regulations about the contract end are valid for orders about our Internet shop http://www.miessler-automotive.eu.


(2) In case of the contract end the contract comes along


Miessler-Automotive GmbH & Co KG

Oliver Miessler

Schlossstrasse 1-3

D-76593 Gernsbach

Register number HRA 704074

Register court of Mannheim



(3) The presentation of the goods in our Internet shop show no juridically binding contract offer on our part, but are only one non-binding requests to the consumer to order goods. With the Bestel-lung of the desired product the consumer delivers an offer obliging for him on end of a bill of sale.

(4) With entrance of an order in our Internet shop are valid the following regulations: The consumer delivers a binding contract offer, while he goes through the order procedure intended in our Internet shop successfully.


The order occurs in the following steps:


1) Choice of the desired product


2) Confirm by clicking the badges "ordering"


3) Check of the information in the goods basket


4) Activity of the badge „to the cash“


5) Registration in the Internet shop after registration and input of the Anmelderangaben (e-mail address and password).


6) Repeated check or correction of the respective given data.


7) Obliging sending of the order.


The consumer can reach before obliging sending of the order by operating in the Internet browser used by him contained "Zurück" key after control of his information again to the Internet site on which the information of the customer is grasped and corrects input error or breaks off by closing the Internet browser the order process. We confirm the entrance of the order immediately by automatically generated e-mail ("confirmation of order"). With this we accept your offer.


(5) Storage of the contract text with orders about our Internet shop: We store the contract text and send the order data and our Terms and Conditions by e-mail to you. You can see the Terms and Conditions any time also under http://www .miessler-automotive.eu/en/terms of business.html. You can see their past orders in our customer area under my account  --> my orders.




§3 Prices, forwarding expenses, payment, maturity


(1) The quoted prices contain the sales tax and other prize components. There come any forwarding expenses.


(2) The consumer has the possibility of the payment by precash, cash on delivery, bank move, PayPal, credit card (visas, Mastercard, American express train).


(3) If the consumer has chosen the payment by precash, he undertakes to pay the purchase price immediately after contract end.

As far as we deliver cash on delivery, the maturity of the purchase price demand with preservation of the product enters.







§4 Delivery


(1) Provided that we have not given this in the product description clearly differently, all articles offered by us are ready for sending immediately.


(2) If the consumer has chosen the payment by precash, we dispatch the product not before payment entrance.



§5 Retention of title


We reserve ourselves the property in the product up to the entire payment of the purchase price.



§6 Cancellation right


They have the right to revoke this contract within fourteen days without giving reasons.


The cancellation term amounts fourteen days from the day,


(1) In case of a bill of sale: in you or one third named by you who is not of the Beförde-rer which have taken the last product in possession or has.


(2) In case of a contract about several goods which the consumer has ordered within the scope of a uniform order and which are delivered apart: in you or one third named by you who is not Beförderer which have taken the last product in possession or has.


(3) In case of a contract about the delivery of a product in several part broadcastings or pieces: in you or one third named by you who is not Beförderer which have taken the last part broadcasting or the last piece in possession or has.


(4) In case of a contract for the regular delivery of goods for an agreed period away: in you or one third named by you who is not Beförderer which have taken the first product in possession or has.


With the meeting of several alternatives the in each case last time is decisive.


To use your cancellation right, have to do us


Miessler-Automotive GmbH & Co KG

Oliver Miessler

Schlossstrasse 1-3

D-76593 Gernsbach


by means of an unequivocal explanation (e.g., a letter sent by post, or fax) about your decision to revoke this contract. They can use for it the enclosed pattern-cancellation form which is not prescribed, nevertheless.


For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.


Results of the cancellation


If you revoke this Adjourning, we have to you all payments which we have received from you, including the delivery expenses (with From took of the additional costs which arise from the fact that you have chosen offered, favorable standard delivery) to another kind of the delivery than which from us to pay back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with us. For this repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment. We can refuse the repayment, until we have got back the goods again or have produced to you the proof that you have sent back the goods, depending on which is the former time.


They wear the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform us about the cancellation of this contract,



Miessler-Automotive GmbH & Co KG

Oliver Miessler

Schlossstrasse 1-3

D-76593 Gernsbach

Telefax: +49 (0) 7221 65866-199


to send back us or to hand over. The term is protected if you send the goods before the term of fourteen days.


They bear the immediate costs of the back broadcasting of the goods.


They must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, features and functionality of the goods necessary contact with them.




§7 Code of conduct


We have submitted to the codes of conduct of the following facilities:


Trusted Shops GmbH

Colonius Carré

Subbelrather street 15 C

50823 Cologne


You can call away the Trusted of shop code of conduct by clicking the Trusted shop seal ange-brachten on our web page or under www.trustedshops.de.



§8 Language of business contracts


For every contract the german language is used.



§9 Customer service


Our customer service for questions, complaints and objections shelters to you on workdays from 8:00 o'clock a.m to 4:00 o'clock p.m


Phone: +49 (0) 7224 65866-100

Fax: +49 (0) 7224 65866-199

E-mail: info@miessler-automotive.eu


at the possession.



§10 Guarantee Commitment


1) The Contractor,


company Miessler Automotive GmbH & Co. KG,

headquarters: Schlossstrasse 3, 76593 Gernsbach


shall assume the following responsibilities outside of the agreed warranty rights/rights to revocation and the General Terms and Conditions:


The repair guarantee for the objects of purchase specified in the invoice/invoices for a period of up to 2 years since the conclusion of the purchase agreement.


2) The guarantee commitment concerns:


- complete repair of the entirety of objects,


 - partial repair/partial overhauling according to the decision by the management,


 - complete/partial replacement of the object/objects of purchase.


If the Client exercises its right according to the written guarantee, the Contractor, company Miessler Automotive GmbH & Co. KG, shall decide at its own discretion on the measure to be carried out for the purpose of overhauling, repair or replacement of the object/objects of purchase.


The written guarantee shall only take effect upon payment of the purchase price and the fee owed to Miessler Automotive GmbH & Co. KG for the written guarantee. The receipt of payment shall be decisive for the effective date.


The General Terms and Conditions of company Miessler Automotive GmbH & Co. KG shall continue to apply on the condition, in the case the guarantee commitment is agreed upon, that the legal provisions resulting from the independent guarantee commitment shall take precedence over the General Terms and Conditions.

Furthermore, the statutory rights of the purchaser shall not be limited by the guarantee commitment.

3) Miessler Automotive official label cannot not be removed from product or it will void the warranty.